FedEx Express

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  FedEx Express, FedEx Express Facts

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.

History
Founded in 1971 as Federal Express Corporation

Headquarters

  • Worldwide: Memphis, Tenn.
  • Asia Pacific: Hong Kong, China
  • Canada: Toronto, Ontario
  • Europe/Middle East/Africa: Brussels, Belgium
  • Latin America: Miami, Fla.

Principal Officer
David J. Bronczek, President and CEO

FY09 Revenue
$22.4 billion (includes FedEx Trade Networks)

Workforce
More than 140,000 employees worldwide

Average Daily Volume
Approximately 3.3 million packages and 10 million pounds of freight

Service Area
More than 220 countries and territories, including every address in the United States

Air Operations
More than 375 airports served worldwide

Air Fleet

  • 658 aircraft, including:
  • 71 Airbus A300-600s
  • 54 Airbus A310-200/300s
  • 13 ATR 72s
  • 26 ATR 42s
  • 77 Boeing 727-200s
  • 5 Boeing DC10-30s
  • 58 Boeing MD10-10s
  • 13 Boeing MD10-30s
  • 59 Boeing MD11s
  • 10 Cessna 208As
  • 242 Cessna 208Bs
  • 30 Boeing 757-200s

Delivery Fleet
More than 43,000 motorized vehicles

Operating Facilities
1,083 stations (692 U.S.; 391 outside U.S.) and 10 air express hubs:

Dropoff Locations

  • 708 FedEx World Service Centers
  • 1,808 FedEx Office locations
  • 6,547 FedEx Authorized ShipCenters®
  • 44,017 FedEx Drop Boxes (including 4,985 US Postal Service locations)  

Customer Service
1-800-Go-FedEx®  (1-800-463-3339) or customer support at fedex.com

Recent Awards

  • University of Michigan America Customer Satisfaction Index: Number One in Customer Satisfaction, Express Delivery Industry (1998-2009)
  • Black Enterprise Magazine: Top 40 Best Companies for Diversity (2007)
  • FORTUNE Magazine: 100 Best Places to Work For list (2006)

More About FedEx Express

FedEx Express: U.S.
FedEx Express offers a wide range of shipping services for delivery of small packages up to 150 pounds each. With reliable U.S. express service, delivery is guaranteed in one to three business days within the continental United States. Express service is also available between the continental U.S. and Alaska or Hawaii, but check the FedEx Service Guide or call 1.800.Go.FedEx® to determine delivery commitments.

FedEx Express: International
With unmatched air route authorities and an extensive air/ground infrastructure, FedEx Express provides customs-cleared, door-to-door service to more international locations than its competitors. International express delivery is guaranteed to more than 220 countries and territories, with a variety of time-definite services to meet distinct customer needs.

FedEx Express: Freight
For pallets of freight weighing from 151 pounds to 2,200 pounds, FedEx Express Freight provides 100 percent coverage to any U.S. location in one to three business days. International express freight offers priority service to 50 countries in one to three business days, with economy service to additional locations, usually within five business days.

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