FedEx Facts

FedEx Express

Tags:

  FedEx Express, FedEx Express Facts

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.

History
Founded in 1971 as Federal Express Corporation

Headquarters

• Worldwide: 
• Asia Pacific: Hong Kong, China
• Canada: Toronto, Ontario
• Europe/Middle East/Africa: Brussels, Belgium
• Latin America: Miami, Fla.

Principal Officer
David J. Bronczek, President and CEO

FY11 Revenue
$24.6 billion (includes FedEx Trade Networks)

Air Fleet
692 aircraft, including:

• 71 Airbus A300-600s
• 53 Airbus A310-200/300s
• 21 ATR-72s
• 26 ATR-42s
• 54 Boeing 727-200s
• 65 Boeing 757-200s
• 58 Boeing MD10-10s
• 17 Boeing MD10-30s
• 64 Boeing MD11s
• 17 Boeing 777Fs
• 246 Cessna 208Bs

Delivery Fleet
Approximately 45,000 motorized vehicles

Operating Facilities
1,057 stations (676 U.S.; 381 outside U.S.) and 10 air express hubs:

• Asia Pacific: 
  • Guangzhou, China
• Canada:
  • Toronto, Ontario
• Europe/Middle East/Africa:
  • Paris, France
• Latin America-Caribbean:
  • Miami, Fla.
• United States:
  • ,

Dropoff Locations

• 688 FedEx World Service Centers
• 1,797 FedEx Office locations
• 6,648 FedEx Authorized ShipCenters® and Alliance Partners
• 42,573 FedEx Drop Boxes (including 4,991 US Postal Service locations)

Customer Service
1-800-Go-FedEx®  (1-) or customer support at fedex.com

Recent Awards

• Great Place to Work Institute: "World's Best Multinational Workplaces" - Top 5 Ranking (2011)
• Reader's Digest: "Asia's Most Trusted Brands, Services & Retail" (2011)
• University of Michigan America Customer Satisfaction Index:  Number One in
  Customer Satisfaction, Express Delivery Industry (2010)
• Black Enterprise Magazine:  “Top 40 Best Companies for Diversity” (2010)
• World Air Cargo Awards:  “International Express Operator of the Year” (2010)
• Logistics Management Magazine: “Quest for Quality Award – Air Express
  Carriers” (2010)
• Wal-Mart: "Small Parcel Carrier of the Year" (2010)

More About FedEx Express

FedEx Express: U.S.
FedEx Express offers a wide range of shipping services for delivery of small packages up to 150 pounds each. With reliable U.S. express service, delivery is guaranteed in one to three business days within the continental United States. Express service is also available between the continental U.S. and Alaska or Hawaii, but check the FedEx Service Guide or call 1.800.Go.FedEx® to determine delivery commitments.

FedEx Express: International
With unmatched air route authorities and an extensive air/ground infrastructure, FedEx Express provides customs-cleared, door-to-door service to more international locations than its competitors. International express delivery is guaranteed to more than 220 countries and territories, with a variety of time-definite services to meet distinct customer needs.

FedEx Express: Freight
For pallets of freight weighing from 151 pounds to 2,200 pounds, FedEx Express Freight provides 100 percent coverage to any U.S. location in one to three business days.  offers priority service to 50 countries in one to three business days, with economy service to additional locations, usually within five business days.

 I  I  I 

Revised December 15, 2011