FedEx Custom Critical
FedEx Custom Critical provides the fastest, door-to-door same-day and next-day delivery of urgent freight, valuable items and hazardous goods. FedEx Custom Critical provides 24/7 service, utilizing its service fleet for ground-expedited service and providing an array of air options.
History
Founded in 1947 as Roberts Cartage; became an expedited carrier, Roberts Express, in 1980; rebranded as FedEx Custom Critical in 2000.
Headquarters
Green, Ohio
Principal Officer
Virginia C. Albanese, President and CEO
Average Daily Volume
Approximately 700 shipments
Service Area
Service throughout the United States and internationally
Service Hours
24/7 availability (nights, weekends and holidays at no extra charge)
Workforce
Approximately 1,300 employees and contractors
Customer Service
1-800-762-3787 or customer support at fedex.com
Ground Fleet
Exclusive use of more than 1,400 vehicles in five sizes
Air Fleet
Access to virtually every on-demand aircraft in North America
Recent Awards
NASSTRAC: Expedited Carrier of the Year (2008)
More About FedEx Custom Critical
FedEx Custom Critical: North America
FedEx Custom Critical provides exclusive-use, door-to-door transportation service throughout the U.S., Canada and Mexico* – 24 hours a day, 365 days a year – for same-day shipping or overnight delivery of critical freight. When customers need it now, FedEx Custom Critical delivers – whether it's parts to keep a vital production line running, emergency generators to restore power after a storm, or a priceless piece of art that needs special handling.
*Service in Mexico provided by interline carriers.
FedEx Custom Critical: International
FedEx Custom Critical Air Expedite offers an array of solutions for international shipments, including exclusive-use charters and time-specific airfreight services. With Temp-Assure Air and Temp-Assure Validated Air services, sensitive shipments are transported in temperature-controlled cargo containers. Register for the FedEx Custom Critical Shipping Toolkit, schedule a shipment online or track your FedEx Custom Critical shipment.
FedEx Custom Critical Passport Auto Transport
A subsidiary of FedEx Custom Critical, Passport Auto Transport provides door-to-door vehicle transport throughout the United States. The company’s custom-designed, fully enclosed air-ride trailers provide maximum protection primarily for vehicles of high value – from vintage fire engines to custom coachwork classics, exotics, race cars and hot rods.
